Personalise at Scale. Fulfil Without Friction.
SkySync helps retailers and e-commerce platforms build real-time recommendation engines, unified commerce platforms, and resilient order management systems that convert more customers and fulfil faster.
What Keeps Your CTO Up at Night
Peak Traffic Spikes
Infrastructure that buckles under sale events and festive season traffic, causing outages at the worst possible moment.
Fragmented Commerce
Disconnected online, in-store, and app channels creating inconsistent customer experiences and inventory visibility gaps.
Generic Experiences
One-size-fits-all product recommendations and marketing that fail to convert in an era of hyper-personalisation.
Fulfilment Complexity
Multi-warehouse, multi-carrier order management that's slow, error-prone, and unable to meet next-day delivery expectations.
How SkySync Helps
Scalable Commerce Platform
Auto-scaling cloud infrastructure that handles 100x traffic spikes during sale events with zero downtime — tested and proven for Big Billion Day-scale loads.
AI Personalisation Engine
Real-time recommendation models trained on browsing, purchase, and contextual signals — delivering personalised product, content, and offer experiences.
Unified Commerce Platform
Single platform connecting online, in-store, and app channels with real-time inventory visibility, consistent pricing, and unified customer profiles.
Intelligent Order Management
AI-powered order routing, warehouse optimisation, and carrier selection that reduces fulfilment time and cost while improving delivery accuracy.
Customer Data Platform
Unified customer profiles integrating transactional, behavioural, and demographic data to power segmentation, retention, and lifetime value models.
Demand Forecasting & Inventory AI
ML models that predict demand at SKU-location level, reducing stockouts by 40% and excess inventory by 30%.
Results That Speak for Themselves
Client
Leading Indian Fashion E-Commerce Platform
The Challenge
Platform outages during every major sale event, a generic recommendation engine with 0.8% click-through rate, and a 3-day average order fulfilment time that was losing customers to faster competitors.
Our Solution
SkySync re-architected the platform on AWS with auto-scaling microservices, deployed a real-time AI recommendation engine, and built an intelligent order management system with multi-warehouse routing.
Outcomes
- Zero outages across 4 major sale events post-migration
- Recommendation engine CTR improved from 0.8% to 4.2%
- Average order fulfilment reduced from 3 days to 18 hours
- Revenue per visitor increased by 34%
- Infrastructure cost reduced by 28% despite 3x traffic growth
Ready to build a commerce platform that scales?
Talk to our retail cloud specialists about your platform, personalisation, and fulfilment challenges.